Great Experiences Make for Loyal Customers written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Micah Solomon Podcast Transcript Today on the Duct Tape Marketing Podcast, I visit with best-selling author, and one of America’s most popular keynote speakers on the topic of building bottom-line growth through customer service, Micah Solomon. Customer service may have improved over the years, but customer expectations are on the rise as well. Micah Solomon &…

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Transcript of Creating Policy Changes to Benefit Small Businesses written by John Jantsch read more at Duct Tape Marketing Back to Podcast Transcript John Jantsch: Hey, marketing today has gotten harder. There’s so many new platforms. How do you reach the right audience? Fortunately, there’s a simple way. LinkedIn can help you speak with the right professionals at the right time. John Jantsch: Hello and welcome to another episode of the Duct Tape Marketing Podcast.…

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Creating Policy Changes to Benefit Small Businesses written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Karen Kerrigan Podcast Transcript Today’s guest on the Duct Tape Marketing Podcast is Karen Kerrigan, CEO and president of the Small Business & Entrepreneurship Council. Kerrigan has been leading the organization for more than 26 years, where she advocates for entrepreneurs and small business owners across the country. She regularly testifies before the U.S. Congress…

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